Saturday December 16, 2017
 

Frequently Asked Questions:-

Note: Hadiah4U.com is an online shopping store and we don't provide the service of C.O.D (Cash On Delivery), meet up with customer or visit our store to view the products.

What payment methods do you accept? / What is your banking a/c?

A) Online Bank Transfer, CDM - Cash Deposit or ATM - 3rd Party Transfer (MAYBANK / CIMB / PUBLIC BANK) :-

After your order is successfully submitted, you will receive an email of Order Confirmation No: [xxxx] with all your order details and our bank account information as mentioned below. Do make payment as soon as possible to avoid stock shortage.

Once payment is done, please notify us immediately with your [Order Number, Payment Date & Time, Amount, Bank (Maybank / CIMB / Public Bank) and Reference/Transaction Number] via email (support@hadiah4u.com). Please note that we will not process your order until we receive your valid payment notification via email.

Note: Pending order will be cancelled automatically if payment is not received after 1 - 2 days.


Account No.:5129 0550 8971
Account Name:R e l a x  P o i n t   E n t e r p r i s e


Account No.:800 3698 175
Account Name:R e l a x  P o i n t   E n t e r p r i s e 


Account No.:3170 8236 28
Account Name:R e l a x  P o i n t   E n t e r p r i s e 

Note: R e l a x  P o i n t  E n t e r p r i s e  receives payment on behalf of Hadiah4U.com


B) iPay88 - We currently are offering the following internet payment options provided by iPay88 (Internet Payment Service Provider):-


ipay88 payment gateway

- Alliance Online
- AmBank Online
- FPX
- Hong Leong Online
- RHB Online
- Meps Cash
- Mobile Money
- Web Cash

Notes:
- No need to email us any payment notification if online order is paid via iPay88.
- The name of Mobile88.com will be shown on your bank statement and you will also receive a notification email from Mobile88 on your successful transaction

C) PayPal


- Credit or debit card

Note:
- No need to email us any payment notification if online order is paid via PayPal.



How do I purchase online? / How do I create an order?

Online shopping at www.hadiah4u.com has been made as simple as possible. We do recommend purchase online by creating an order at our website for smooth & faster processing time.

1) To start shopping, click the item/product you wish to buy and click "Add to cart"

2) Click "Back to Shopping" if you wish to add-in or buy more items

3) After that, click "Goto CheckOut" and fill in your name & shipping information

4) Select a payment options:-
- i) Online Bank Transfer, CDM - Cash Deposit or ATM - 3rd Party Transfer (MAYBANK / CIMB / PUBLIC BANK)
Bank-in, deposit (Cash Deposit Machine) or online transfer payment to our Maybank / CIMB / Public Bank account
- ii) iPay88
RHB Online, Bank Islam Online, Hong Leong Online, Alliance Online,.....

5) Finally, click "Continue Checkout" and "Confirm Order"



Can I order by SMS or email without register an account?
No. At this moment, we don't accept ordering via SMS or email.

Important: Due to fast moving of our stock, we don't take SMS / email ordering at this moment so to avoid shortage of stock. By creating an order at our website, your purchase of item(s) will be reserved both on paid (via iPay88 /PayPal) and pending (bank-in / online transfer later) orders.

How to check stock status?

1) Please check stock status by doing the following:-

- Click the product

- If it shows = No stock / Out of stock. Please wait for next restock shipment.

- If it shows = In stock / Available. Please click on it, complete the checkout process to create an order (we don't accept sms ordering at the moment & we don't sms reply to such inquiry) and we'll reply or update your order & payment status the soonest via email.



Is the online payment method offered secure on your website?

iPay88 is an Internet Payment Service and Solution operated by Mobile88.Com Sdn. Bhd. (a MSC status company) since year 2006. iPay88 helps online store (or e-store) to accept payment via Internet Payment options such as Credit Card, Electronic Account Debiting service (or E-Debit), Electronic Wallet (or E-Wallet), etc. to complete a sales transaction via Internet securely. iPay88 is built to compliant with Malaysia's Payment System Act and PCI Data Security Standard.

Our payment gateway provider:-

ipay88 payment gateway
www.ipay88.com
Mobile88.com Sdn. Bhd. (521817-M)
MSC-Status Company

Your Payment is processed by Mobile88.com Sdn. Bhd.

The name of Mobile88.com will be shown on your bank statement and you will also receive a notification email from Mobile88 on your successful transaction.

Back